Stories that mention Cary Lockwood
How franchisees can benefit from card-linked, frictionless rewards programs
Wed, 16th Feb 2022
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martech
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cx
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loyalty programmes
Franchise owners are re-evaluating business priorities and making renewed commitments to improving customer experience due to the fallout of COVID-19.
How investing in card-linked loyalty programs can improve customer retention
Tue, 1st Feb 2022
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bi
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big data
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data analytics
Customer engagement has never been more central to the retail industry than in 2021. As the market becomes increasingly crowded and consumers become more tech-savvy, their expectations have risen, meaning that retailers need to do more than ever to capture their attention.
How retailers can accelerate their business through card-linked loyalty programs
Thu, 2nd Dec 2021
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bi
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big data
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data analytics
Retail is a fast-growing sector, and most businesses leverage customer loyalty to compete more effectively.
Five reasons merchants must invest in open ecosystem loyalty programs
Wed, 10th Nov 2021
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finance, leasing & rental
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ecommerce
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loyalty now
Against the backdrop of a booming eCommerce sector, consumers have seemingly endless amounts of choice, leading to fierce competition across the retail industry.
How card-linked loyalty programs will take eCommerce to the next level
Thu, 14th Oct 2021
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cx
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martech
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crm
A card-linked loyalty program can help retailers and service providers take their eCommerce to the next level in several ways.
How open ecosystem, card-linked loyalty programs are changing Australian retail
Wed, 29th Sep 2021
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cx
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martech
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crm
As we transition away from cookie-based advertising, confusion around last-click attribution will dissolve in favour of card-linked platforms.
Businesses urged to improve customer experience through card-linked loyalty programs
Fri, 27th Aug 2021
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crm
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cx
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martech
Retailers that improve the customer experience are better placed to improve revenue and profits amid growing competition, writes Loyalty Now CEO Cary Lockwood.