In a tale of neglected customer service, a bank's promise falls short, leaving a traveller stranded and a family distressed.
New Zealand's business paradox: high CRM tech investment but lacking in delivering the personal touch consumers expect.
Retailers seek 'stickiness' with consumers, using digital signage as a potent tool to keep brands in customers' minds and pockets.
Digital signage might not be in every store around the country, but it's certainly making a good effort to be!.
Apple finally unveils the much-anticipated iPad, blending the gap between smartphones and laptops with its novel media consumption design.
Isn't it frustrating? You download some photos from your digital camera to your computer and they're all fuzzy.
The celebrations continue as Adobe's overwhelmingly popular graphics-editing software recently marked its milestone 20th birthday on Friday, February 19th.
Apple CEO Steve Jobs claims running Flash on the iPad would reduce the battery life from 10 hours to 1.5 hours.
Today marks the 20th anniversary of Photoshop, with celebrations happening worldwide to commemorate the software's impact on various industries.
Adobe plugs crucial gaps in Acrobat and Reader, safeguarding your PC from hackers. Update now to avoid remote control exploits.
Apple CEO Steve Jobs slams Google and Adobe, calling Flash “buggy” and accusing Google of wanting to “kill the iPhone”.
NZ contact centres risk employee welfare and profits through outmoded metrics and high stress, costing firms over £1.5bn annually, study finds.
If you like comics, you've probably heard of 'manga'. It's a unique comic style developed in Japan that appeals to readers of all ages.
Here is a brilliant Web site that allows you to check, quickly and easily, the luggage limits for whatever airline you're flying on.
Mistral Software is Nuance's New Zealand Distributor – Nuance delivers award-winning speech recognition, desktop document management and PDF solutions.
From floppy discs to cloud storage, technology advances mark a new era in handling the ever-expanding digital universe, promising cost savings and efficiency.
Users of the Microsoft Outlook email program are being warned about the rapid spread of malware specifically targeted at users of that program.
Adobe has issued updates for its Adobe Reader and Adobe Acrobat tools, which are widely used for reading and sharing PDF files.
Dive into the easy world of online gaming with our Beginner's Guide to Flash Games - no downloads, just instant play!.
2009 was a year when spam, malware and other Web-based threats reached record levels, according to the third-quarter report from security vendor McAfee.
