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Expert Opinions - Page 30

Do you trust your data to make decisions in your business?
Data Analytics

Do you trust your data to make decisions in your business?

The adoption of data-driven technology is at an all-time high, but 77% of IT decision-makers do not trust their data, according to research by SnapLogic.

By Craig Stewart • 5 min read • Fri, 29th Jan 2021
How to maximise business success with a digital supply chain post-COVID-19
Data Analytics

How to maximise business success with a digital supply chain post-COVID-19

Electronic data interchange (EDI) can play a significant role in retailers' emergence from COVID-19 and their ability to compete effectively in the future.

By John Delaney • 4 min read • Mon, 25th Jan 2021
Increasing profit margins for your online business through better cost management
Marketing Technologies

Increasing profit margins for your online business through better cost management

COVID-19 accelerated eCommerce, but online retailers face cost management challenges. Strategic investment is crucial.

By Ben Seal • 3 min read • Fri, 22nd Jan 2021
Supply chain, AI and cloud set to dominate corporate tech agendas in 2021
Unified Communications

Supply chain, AI and cloud set to dominate corporate tech agendas in 2021

Here are Infor's top three technology predictions for 2021 in the areas of the supply chain, artificial intelligence and cloud.

By Jarrod Kinchington • 4 min read • Fri, 22nd Jan 2021
Why remote IT operations teams need a virtualised network operations centre
Virtualisation

Why remote IT operations teams need a virtualised network operations centre

Virtualising the network operations centre (NOC) is essential for remote IT teams to work effectively, using tools such as group chat and automation.

By Matthew Bertram • 4 min read • Fri, 22nd Jan 2021
Seven reasons to partner with a new ECM vendor now
Enterprise Content Management

Seven reasons to partner with a new ECM vendor now

Progressive organisations seek intelligent information management to overcome data chaos. New ECM vendors offer the solution.

By Chris Smith • 3 min read • Thu, 21st Jan 2021
Data in the 21st century: Harness the power of a new age
Data Analytics

Data in the 21st century: Harness the power of a new age

The COVID-19 crisis has shown the critical importance of data. Businesses that have embraced digital transformation are thriving in the Data Age.

By Simon Eid • 5 min read • Mon, 18th Jan 2021
Can an organisation's data achieve its full potential?
Data Analytics

Can an organisation's data achieve its full potential?

Many businesses struggle to leverage the full potential of their data. Integration is key to unlocking its value and driving innovation.

By Byron Yeung • 4 min read • Wed, 13th Jan 2021
How to increase profits for online businesses by streamlining shipping processes
Marketing Technologies

How to increase profits for online businesses by streamlining shipping processes

Organisations need to ensure their shipping processes are streamlined and efficient so that customers receive their goods quickly and in good condition.

By Ben Seal • 2 min read • Wed, 16th Dec 2020
Managing quality with a work-from-anywhere workforce
Customer Relationship Management

Managing quality with a work-from-anywhere workforce

Work-from-anywhere contact centres need quality control mechanisms to ensure a consistent customer experience, according to NICE.

By Darren Rushworth • 4 min read • Mon, 14th Dec 2020
How to optimise contact centres for 2021 and beyond
Customer Relationship Management

How to optimise contact centres for 2021 and beyond

2020 has been a challenging year for businesses worldwide. As we approach 2021, here are four key areas for contact centre optimization.

By Daniel Harding • 4 min read • Mon, 30th Nov 2020
How the best tech deals get done using tech
Document Management

How the best tech deals get done using tech

Venture capital (VC) is a massive global industry, with record funding for startups, but tech isn't usually a factor. That's starting to change.

By Steve Baxter • 3 min read • Fri, 30th Oct 2020
Avoid the 'dump and run' approach: Succeed with data using DataOps
Data Analytics

Avoid the 'dump and run' approach: Succeed with data using DataOps

DataOps has the potential to transform the way organisations work with data, boosting literacy and collaboration while improving governance.

By Byron Yeung • 4 min read • Wed, 14th Oct 2020
Managing customer experience with a work-from-anywhere workforce
Customer Relationship Management

Managing customer experience with a work-from-anywhere workforce

How can contact centres maintain customer experience with a work-from-anywhere workforce? Here are four best practices to follow.

By Darren Rushworth • 3 min read • Fri, 9th Oct 2020
Competing in the digital era: delivering better services with SD-WAN
Customer Relationship Management

Competing in the digital era: delivering better services with SD-WAN

Fast and reliable internet connectivity is crucial for businesses in the digital era. SD-WAN can help improve customer experience and competitiveness.

By Tony Hudson • 3 min read • Tue, 29th Sep 2020
4 steps to overcome common infrastructure monitoring challenges
DevOps

4 steps to overcome common infrastructure monitoring challenges

Asian tech teams are facing challenges with complex systems and infrastructure monitoring. Here are four steps to overcome these challenges.

By Ben Goodman • 4 min read • Thu, 24th Sep 2020
AI in the finance sector - and how it will revolutionise banking
Unified Communications

AI in the finance sector - and how it will revolutionise banking

Resilience is key for businesses during COVID-19. The importance of digital transformation and AI in banking is highlighted in this report.

By Theo Albers • 5 min read • Wed, 16th Sep 2020
The enormous impact of AI and machine learning on eCommerce
Customer Relationship Management

The enormous impact of AI and machine learning on eCommerce

Australians are spending billions on online shopping, and AI and machine learning are crucial for businesses to enhance customer experiences.

By Aparna Gray • 3 min read • Tue, 1st Sep 2020
Safeguarding future cities and workplaces with video technology
Software-as-a-Service

Safeguarding future cities and workplaces with video technology

The current pandemic is driving companies to evolve faster than ever before. Video technology can help maintain a safe and compliant environment.

By Brett Hansen • 4 min read • Mon, 31st Aug 2020