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How creating a digital workspace can encourage collaboration
Unified Communications

How creating a digital workspace can encourage collaboration

Disparate working environments have uncovered gaps in processes for many businesses that rely on good collaboration within their teams.

By Chris Smith • 3 min read • Fri, 12th May 2023
How to turn security and compliance challenges into opportunities
Risk & Compliance

How to turn security and compliance challenges into opportunities

Transforming a business's entire operations to ensure it remains compliant with regulations and legislations that can rapidly change can be complex.

By Chris Smith • 3 min read • Wed, 19th Apr 2023
3 business processes to automate to thrive in the new business landscape
Document Management

3 business processes to automate to thrive in the new business landscape

For businesses to succeed in the future, they must consider automating their workflows to drive higher efficiency and boost overall productivity.

By Chris Smith • 3 min read • Mon, 12th Dec 2022
How businesses can stay connected with their clients in a digital environment
Digital Transformation

How businesses can stay connected with their clients in a digital environment

Staying connected in a virtual world requires strong communication and collaboration. Read on to discover how businesses can achieve this.

By Chris Smith • 3 min read • Mon, 3rd Oct 2022
How business process automation limits the cost of human error in the workplace
Customer Relationship Management

How business process automation limits the cost of human error in the workplace

For many businesses, the quality of data is integral to achieving accurate profitable insights and informed decision-making.

By Chris Smith • 3 min read • Mon, 12th Sep 2022
Six ways enterprise information management delivers ROI
Document Management

Six ways enterprise information management delivers ROI

Organisations often struggle to find important information among vast amounts of data. An information management platform can solve this problem.

By Chris Smith • 5 min read • Fri, 22nd Jul 2022
Why the success of client collaboration projects depends on addressing these five warning signs
Unified Communications

Why the success of client collaboration projects depends on addressing these five warning signs

Dysfunctional collaboration practices are risking project success and client relationships, warns Australian Institute of Project Management and KPMG.

By Chris Smith • 4 min read • Tue, 14th Jun 2022
Successful digital transformation in the hybrid work era is about embracing shifting goalposts
Document Management

Successful digital transformation in the hybrid work era is about embracing shifting goalposts

Remote working has highlighted the need for digital transformation in organizations, offering stability, resilience, and flexibility for the future.

By Chris Smith • 3 min read • Fri, 20th May 2022
Achieving sustainability with better information management
Unified Communications

Achieving sustainability with better information management

As organisations look to meet requirements around environmental, social and governance aspects, they see increased demands on their internal processes.

By Chris Smith • 3 min read • Mon, 2nd May 2022
How workflow automation can accelerate business growth
Document Management

How workflow automation can accelerate business growth

Automation of manual processes can streamline business operations, eliminate errors, and free up staff for growth activities.

By Chris Smith • 3 min read • Mon, 14th Mar 2022
Six benefits of aligning information management directly with digital transformation
Data Analytics

Six benefits of aligning information management directly with digital transformation

Digital transformations driven by the pandemic have fundamentally changed how businesses operate. Effective information management is key.

By Chris Smith • 5 min read • Fri, 11th Feb 2022
How digital natives are changing the future of work
Unified Communications

How digital natives are changing the future of work


With Gen Z set to comprise one-third of the Australian workforce by 2030, there is no mistake that their presence will impact the future of the workplace.

By Chris Smith • 3 min read • Wed, 8th Dec 2021
Why intelligent information management is crucial in the modern workplace
Storage

Why intelligent information management is crucial in the modern workplace

When businesses started turning paper-based documents into digital files, there were no hard-and-fast rules regarding where to store information.

By Chris Smith • 3 min read • Tue, 23rd Nov 2021
Managing risk through better information management
Risk & Compliance

Managing risk through better information management

The recent coronavirus pandemic has thrown a spotlight onto the need for effective risk management and planning.

By Chris Smith • 3 min read • Fri, 29th Oct 2021
Four benefits channel partners should expect from enterprise content management vendors
Enterprise Content Management

Four benefits channel partners should expect from enterprise content management vendors

ECM products should deliver digital transformation initiatives that enable a smarter way of working, writes M-Files partner manager for ANZ Chris Smith.

By Chris Smith • 3 min read • Fri, 17th Sep 2021
Five things to look for in an ECM vendor
Enterprise Content Management

Five things to look for in an ECM vendor

Channel firms will eventually lose market share by working with out-of-touch providers, and finding the right partner is not easy.

By Chris Smith • 3 min read • Thu, 19th Aug 2021
Five ways to strengthen client relationships
Customer Relationship Management

Five ways to strengthen client relationships

Clients' expectations remain high during the engagement entire process, and companies must ensure each stage of the process is consistently positive.

By Chris Smith • 5 min read • Thu, 29th Jul 2021
Why 'set it and forget it' information governance matters more than you realise
Opinion

Why 'set it and forget it' information governance matters more than you realise

Simplicity has emerged as a recurring theme when it comes to embracing intelligent information management cloud platforms.

By Chris Smith • 3 min read • Tue, 29th Jun 2021
Achieving business goals by managing digital transformation and legacy software
Digital Transformation

Achieving business goals by managing digital transformation and legacy software

Businesses must consider whether to retire legacy systems, or determine whether they can support the organisation's broader digital transformation initiatives.

By Chris Smith • 4 min read • Fri, 23rd Apr 2021